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08.00 to 17.00 Monday to Friday

#19 Mayor Road, Ridge Accra P.M.B. GPO Accra-Ghana

Head Office +233 30 261 0800

e-zwich Agent Business

The Cards & Verified Payments Units supports Financial Institutions with the acquiring and setting up of e-zwich agents. These agents supports with the provision of e-zwich services to cardholders.

Setting Up an e-zwich Agent
Generally, the requirement for setting up as an e-zwich agent is same across platforms i.e. mobile money agent, bank agent and e-zwich agent. Prospective e-zwich agents must have a bank account with a financial institution in addition to the following documents:

  • Valid Company Registration documents (Registrar General ONLY)
    Valid National Photo ID of Applicant
    Area (s) of operation (Detailed directional map to agent location(s) or nearest land mark – GPS - digital address)
    Details of existing business account/new account with a recognized Financial Institution (Banks/Savings &Loans/Rural Banks)

After a successful validation by the bank, the agent would be provided the following logistics requirement:

  • Point of Sale Terminal (POS)
  • Merchant Card
  • SIM Card (any network)
  • Paper Roll

Agents on the e-zwich platform are setup to provide the following banking services:

  • Cash deposit
  • Cash withdrawal
  • Cash transfers to e-zwich cards
  • Cash transfers from e-zwich Card to any Mobile Money wallet
  • Cash transfers from any Mobile Money wallet to e-zwich Card
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